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Features

Everything your support team needs.

An AI agent that answers from your own content, one inbox for the whole team, and apps for iPhone, iPad, Mac, Android and Windows.

Get started freeView pricing

An AI agent that knows your business. And when to step aside.

It answers from your knowledge base, in your customer’s language, and brings in your team when a customer asks for a person.

Knowledge base

Learns from your own content

Upload files, crawl pages from your website, or add questions and answers. The AI looks up the most relevant passages before it replies.

  • PDF
  • Word
  • TXT
  • Markdown
  • CSV
  • JSON
  • Website pages
  • Q&A pairs
Hand-off

Hands the chat to a person

When a customer asks for a person, the AI hands the chat to your team. Reply to take over any chat, and hand it back to the AI in one click.

  1. The AI answers first
  2. The customer asks for a person
  3. A teammate replies and takes over
  4. Hand it back to the AI anytime
AI trace

Check every AI answer

Open any AI reply to see what it looked up and the checks it passed.

RetrievalVector search · 3 passages
ModelLLM
Quality gatePassed first time
Example AI trace, as shown in the app
Platform AI

AI configured by telmini

telmini manages the AI service and models. Add your knowledge and reply instructions; you don’t need to select or configure a model.

Platform AItelmini
Knowledge sourceYour knowledge base
AI repliesBased on your plan
Translation
languages in the chat widget

Speak your customer’s language.

The chat widget comes in 44 languages and the AI replies in the customer’s language. Translate any incoming message with one click, and translate your reply before you send it.

Every plan · monthly limit appliesMessage translations count toward your plan’s monthly limit.
  • العربية
  • বাংলা
  • Català
  • Čeština
  • Dansk
  • Deutsch
  • Ελληνικά
  • English
  • Español
  • Suomi
  • Français
  • ગુજરાતી
  • עברית
  • हिन्दी
  • Hrvatski
  • Magyar
  • Bahasa Indonesia
  • Italiano
  • 日本語
  • ಕನ್ನಡ
  • 한국어
  • മലയാളം
  • मराठी
  • Bahasa Melayu
  • Nederlands
  • Norsk
  • ଓଡ଼ିଆ
  • ਪੰਜਾਬੀ
  • Polski
  • Português
  • Română
  • Русский
  • Slovenčina
  • Slovenščina
  • Svenska
  • தமிழ்
  • తెలుగు
  • ไทย
  • Türkçe
  • Українська
  • اردو
  • Tiếng Việt
  • 简体中文
  • 繁體中文
Shared inbox

One inbox for the whole team.

Chats from your website, your app and Telegram land in one place, updated in real time.

Assign chats

Give a chat to a teammate, and filter the list by mine or unassigned.

Pin what matters

Keep the chats you’re following at the top of your list.

Internal notes

Leave a note for your team inside the chat. Customers never see it.

Quick replies

Save the answers you send most and insert one by typing /.

Business hours

Set your hours and send an automatic reply when nobody is online.

Keyword auto-replies

Answer common questions instantly when a message matches a keyword.

Visitor details

See who you’re talking to: location, local time, device, browser and past chats.

Files and images

Customers and your team can send images, PDFs and other files in the chat.

Search

Find any chat by the customer’s name, email or latest message.

Team chat

Teamwork beyond the inbox

New in the iPhone, iPad, Mac and Android 1.3.1 apps. Availability depends on workspace settings and permissions.

Team chat

Keep your team in the conversation

Direct messages and groups, with voice messages, files, mentions and pinned messages.

Keep your team in the conversation
Notebook

Turn conversations into next steps

Personal and team notes, checklists and due dates. Use AI to draft a note, then review and save it.

Turn conversations into next steps
Today widget

Your day at a glance

See unread customer conversations, team messages, to-dos and recent notes from your Home Screen or Mac desktop.

Your day at a glance
Ratings & stats

See what’s working.

Customer ratings and team stats, plus a few extras on paid plans.

Customer ratings

Customers rate the chat

Customers can end the chat and leave a 1 to 5 star rating with a comment. You see it next to the conversation.

On Pro & Business
5 out of 5Example
Team stats

See how each teammate is doing

Replies, resolved chats, resolution rate, median first response time, average resolution time and ratings, per teammate.

Every planSample data
Voice dictation

Speak your reply

Tap the mic, talk, and your words are typed into the reply box. The audio isn’t kept.

On Pro & Business
Your brand

Remove “Powered by telmini”

Hide the Powered by line in your chat widget, or replace it with your own text and link.

On Pro & Business

telmini for iPhone, iPad, Mac, Android and Windows · Free to download

Your support desk. In your pocket.

Reply to customers and keep up with team chats, notes and to-dos. The 1.3.1 update for iPhone, iPad, Mac and Android has been released; the Windows version will follow.

  • iPhoneAvailable
  • iPadAvailable
  • MacAvailable
  • AndroidAvailable
  • WindowsDirect download
All download options
Sign in with your telmini account
The telmini app on iPhone: the inbox
Install

Live on your site in minutes.

Add one script tag to your website, open the same chat inside your app, or connect a Telegram bot.

One script tag

Your website

Paste one script tag and the chat widget appears, on desktop and mobile browsers.

Widget embed code
<script src="https://telmini.com/widget.js"
  data-app-id="YOUR_APP_ID"
  data-base-url="https://telmini.com"
  async></script>
No SDK to install

Inside your app

Open the same chat in a WebView in your mobile or desktop app.

https://telmini.com/api/widget-embed?appId=YOUR_APP_ID
  • iOS
  • Android
  • Flutter
  • React Native
  • Electron
Same inbox

Telegram

Connect your Telegram bot. Messages land in telmini, and your replies go back to Telegram.

Know who’s chatting

Pass your signed-in user’s name and email, with an optional signature, so your team knows who they’re talking to.

MCP

Use telmini from Claude Code, Cursor, and Gemini CLI

Connect your AI assistant to your telmini workspace with an MCP key. Read and answer conversations, train the AI and check your numbers without leaving the editor.

Read the MCP guideAbout telmini MCP

The server speaks streamable HTTP at:

https://cs.askais.com/api/mcp/mcp

Add it to Claude Code:

claude mcp add --transport http askais https://cs.askais.com/api/mcp/mcp --header "Authorization: Bearer YOUR_MCP_KEY"

Create a key in your telmini dashboard: open MCP in the sidebar, then Access & keys. Workspace owners and admins can create keys on every plan, and a key only reaches the workspace it was created in.

Start free today.

One agent, 100 AI replies a month and the iPhone, iPad, Mac, Android & Windows app. Free forever. Upgrade when your team grows.

Get started freeView pricing
  • No credit card
  • Set up in minutes