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Changelog

Product updates

We keep polishing SingChat. Here are the major updates in each release.

v1.7.0

Update2026-08-29

Widget UI in 50 languages

  • The widget interface now covers all 50 App Store Connect localizations and follows the visitor's device language by default; anything outside that list falls back to English.
  • Right-to-left layout for Arabic, Hebrew and Urdu , the whole widget mirrors, not just the text.
  • Help articles, announcements and AI greetings can be authored in the same 50 languages.

Hide content per platform

  • Every help article and FAQ can be hidden on specific platforms: iOS/iPadOS, macOS (App Store), macOS (DMG), Android, Windows, Web.
  • Built for App Store rule 3.1.1: subscription, external payment and referral content can be hidden only where review applies, and stay visible everywhere else.
  • AI replies honour the same setting , hidden content is excluded from retrieval, so it never reaches an answer.

v1.6.0

Update2026-07-17

Embed on any platform

  • Official SDKs for Web, iOS, Android, React Native, and Flutter.
  • Full-screen WebView support embeds SingChat into any mobile or desktop app, connect once and it auto-updates.
  • One script tag adds the widget to any website, on desktop and mobile browsers.
  • White-label and 13 languages, consistent on every platform.

v1.5.0

Update2026-07-16

MCP server for AI tools

  • Connect SingChat from Claude Code, Cursor, or ChatGPT.
  • One command auto-creates a free workspace and returns your website embed snippet, with no signup.
  • Manage conversations, train the AI, edit FAQ, and read analytics right from your editor.
  • search and fetch are OpenAI-compatible, so it also works as a ChatGPT connector. Endpoint https://singchat.org/api/mcp/mcp.

v1.2.0

Update2026-06-20

Platform-hosted AI support

  • No key of your own required. We host the AI and bill by real token usage.
  • Credit top-ups with low-balance auto-recharge. When credit runs out, chats fall back to a human without interruption.
  • Bring your own model key is still available. Admins can configure the platform AI key at runtime, with no redeploy.

AI training center

  • Crawl your website into the knowledge base automatically.
  • Train from uploaded files: PDF, Word, DOCX.
  • Add question and answer pairs, with CSV bulk import.
  • Try replies in a Playground sandbox before going live.

Every channel

  • New end-to-end Telegram and WhatsApp integrations, on par with the web widget.
  • X connection slot ready.

Help center, announcements, and FAQ in 13 languages

  • Help articles, tenant announcements, and FAQ all in 13 languages.
  • The widget shows content in each visitor's language automatically.

v1.3.0

Update2026-07-02

Widget revamp, Crisp-style four tabs

  • New four tabs: Home, Messages, Articles, Search.
  • Multi-line input. Source badges mark whether each reply came from AI, a keyword, offline, FAQ, or a human.
  • White-label Powered by line, hideable on the enterprise plan.
  • Full-feature WebView embed inside your app, plus a native Flutter SDK.

More flexible billing

  • One-time payments via Alipay, WeChat, and crypto, through Stripe.
  • Upgrade, downgrade, or cancel right in the app, with no external portal redirect.
  • Refund handling. Failed charges trigger dunning reminders instead of an immediate cut-off.

White-label branding everywhere

  • Set your brand name once, and it flows through titles, footer, sidebar, OG, manifest, SEO, and email across every customer-facing surface.

Richer visitor profiles

  • Visitor platform, device, custom attributes, and member fields at a glance.
  • Source domain and GeoIP country.
  • Device, domain, and region stats for today, 7, 30, and 365 days.

v1.4.0

Update2026-07-11

Super-admin console

  • Analytics, order management, and AI billing broken down by model.
  • Email delivery logs and user risk controls, with bans, IPs, and login history.
  • Advanced conversation filters, payment-method health, and a platform settings hub.
  • Announcement CMS, runtime platform AI-key configuration, and white-label brand settings.

Block-resistant multi-domain

  • A pool of mirror domains, with the WebSocket following the current domain.
  • nginx wildcard domains and a self-serve domain pool.
  • Strong no-cache. The app probes and switches to a reachable domain automatically.

v1.1.0

Update2026-06-12

13 languages + RTL

  • Added 10 new languages (Japanese, Korean, French, Portuguese, Spanish, Arabic, Russian, Thai, Urdu, Hindi), 13 in total
  • Right-to-left (RTL) layout for Arabic and Urdu, with circular country flags in the language switcher
  • Marketing site, dashboard, docs, and blog are now fully localized

Marketing site revamp

  • Reworked landing page with full-screen sections, animated feature cards, and a tech-stack marquee
  • New pricing page: monthly / yearly toggle, plan comparison, and a compliance note
  • Announcements timeline on the homepage, plus About, Contact, and this changelog page

Billing & workspace

  • In-app upgrade with yearly discount and clearer compliance notices
  • Per-plan workspace limits, and a redesigned sidebar with grouped navigation, collapse, and a plan badge

Fixes

  • Keyword auto-reply now fires even while an agent is handling the chat, and replies in the visitor's language
  • Billing order history

v1.0.0

Launch2026-06-01

Support on every platform

  • Web widget + iOS / Android / 30+ language SDKs, integrate once, run anywhere
  • Real-time live chat with read receipts, attachments, and quoted replies

AI customer support

  • Streaming AI replies with knowledge-base RAG retrieval
  • Bring your own model key (BYOK); seamless hand-off to a human

Automation

  • Keyword auto-reply (fires on match, even while a human is handling)
  • Business-hours / offline auto-reply, with the reply language matching the visitor's message

Teams & multi-tenancy

  • Members & roles, human takeover, one-click workspace switching
  • Forced PostgreSQL row-level security (RLS) for strict tenant isolation; self-host under AGPL

Billing

  • Stripe monthly / yearly subscriptions with auto-renew, 2 months free on yearly
  • Alipay / WeChat / USDT payments, with order history

Internationalization

  • Fully localized in Simplified Chinese / Traditional Chinese / English; white-label widget and email

v0.9

Beta2026-05

Beta

  • Core support + AI reply pipeline, knowledge base, and multi-tenant architecture came together; invite-only beta to harden stability.